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      <h1>FAQ</h1>        
        <div id="box">         
          <h2>1.0 About <STRONG>MapleGolds</STRONG></h2>
          <ul id="question">
          	<li><a href="#101">1.01 What is MapleGolds?</a></li>
            <li><a href="#102">1.02 Where is MapleGolds based?</a></li>
            <li><a href="#103">1.03 Where does MapleGolds operate and what is its purpose?</a></li>
            <li><a href="#104">1.04 Why is MapleGolds based offshore while operating onshore?</a></li>
            <li><a href="#105">1.05 Who owns and manages MapleGolds?</a></li>
            <li><a href="#106">1.06 How many office(s) does MapleGolds operate?</a></li>
            <li><a href="#107">1.07 Does MapleGolds plan to open more premier or investor relations offices worldwide?</a></li>
            <li><a href="#108">1.08 How can I learn more about MapleGolds?</a></li>
          </ul>
          <h2>2.0 About MapleGolds Convertible Preferred Stocks (CPS) </h2>
          <ul id="question">
          	<li><a href="#201">2.001 What is MapleGolds CPS?</a></li>
            <li><a href="#202">2.002 What if I do not wish to convert my MapleGolds CPS into common stocks an IPO or public listing exercise?</a></li>
            <li><a href="#203">2.003 What benefits do MapleGolds CPS holders have?</a></li>
            <li><a href="#204">2.004 How would I know if I am allowed to subscribe to MapleGolds CPS under the financial regulations of my country?</a></li>
            <li><a href="#205">2.005 What is the minimum and maximum number of shares I can subscribe to?</a></li>
            <li><a href="#206">2.006 How can I subscribe to MapleGolds CPS?</a></li>
            <li><a href="#207">2.007 When should I expect my first return after I subscribe to CPS?</a></li>
            <li><a href="#208">2.008 How much dividend can I expect from MapleGolds CPS?</a></li>
            <li><a href="#209">2.009 To which account will the dividend be paid?</a></li>
            <li><a href="#210">2.010 How to trade CPS in E-Share Trading System?</a></li>
            <li><a href="#211">2.011 Can I un-subscribe my Convertible Preferred Shares (CPS)?</a></li>
            <li><a href="#212">2.012 Is my un-subscription request approved immediately?</a></li>
            <li><a href="#213">2.013 When will I get reimbursed for my un-subscription?</a></li>
            <li><a href="#214">2.014 How is my un-subscription payment reimbursed to me?</a></li>
            <li><a href="#215">2.015 Are there any charges imposed on un-subscription of CPS?</a></li>
            <li><a href="#216">2.016 Why does it take up to 90-100 days from the day I subscribe to un-subscribed and get reimbursed?</a></li>
            <li><a href="#217">2.017 How do I un-subscribe my shares?</a></li>
            <li><a href="#218">2.018 If I subscribed to 20,000 shares in one transaction, can I un-subscribe 5,000 shares from that transaction?</a></li>
            <li><a href="#219">2.019 Are there any requirements I must fulfill before I can unsubscribe my MapleGolds CPS?</a></li>
            <li><a href="#220">2.020 I tried to unsubscribe my CPS online but the system does not allow me to do so. Why is that so?</a></li>
            <li><a href="#221">2.021 Can all MapleGolds CPS be unsubscribed?</a></li>
            <li><a href="#222">2.022 How can I reinvest my CPS dividends?</a></li>
            <li><a href="#223">2.023 Is there an auto-reinvestment module that shareholders can use for convenient reinvestments?</a></li>
            <li><a href="#224">2.024 Is MapleGolds CPS transferable among shareholders?</a></li>
            <li><a href="#225">2.025 How do I transfer my CPS to another shareholder?</a></li>
            <li><a href="#226">2.026 Is the transfer of shares an immediate/real-time process?</a></li>
            <li><a href="#227">2.027 If I subscribed to 10,000 shares in one transaction, can I transfer 3,000 shares to another shareholder?</a></li>
            <li><a href="#228">2.028 If the shareholder that I referred transfers his/her CPS to another shareholder, will my bonus shares be removed?</a></li>
            <li><a href="#229">2.029 If the shareholder that I referred unsubscribes his/her CPS, will this affect my bonus shares?</a></li>
            <li><a href="#230">2.030 Do shareholders receive a copy of the share certificate for the subscribed CPS?</a></li>            
          </ul>
          <h2>3.0 Account </h2>
          <ul id="question">
          	<li><a href="#301">3.01 What is MapleGolds shareholder account?</a></li>
            <li><h3>3.1 Shareholder Account Application </h3>
            	<ul>
                	<li><a href="#311">3.11 How do I register for a MapleGolds Shareholder account?</a></li>
                    <li><a href="#312">3.12 I don’t have a shareholder referrer ID. What should I do?</a></li>
                    <li><a href="#313">3.13 Can I register several shareholder accounts for my individual use?</a></li>
                    <li><a href="#314">3.14 I have registered for a MapleGolds Shareholder account. How do I know if my application was successful and if my account was established?</a></li>
                    <li><a href="#315">3.15 How long does it take for you to approve my application to open an account?</a></li>
                    <li><a href="#316">3.16 How do I know my account user ID and password?</a></li>
                    <li><a href="#317">3.17 Who do I contact if I face issues about or have question(s) related to my account registration?</a></li>
                    <li><a href="#318">3.18 Can I send my enquiry tickets regarding the shareholder account in my local language?</a></li>
                </ul>
            </li>
          </ul>
          <div id="answer">
          <ul>
              <li>
                  <a name="101"></a>1.01 What is <strong><em>MapleGolds</em></strong>?
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds Corporation</em></strong> is an investment holding company that ventures into the gold and iron mining cum with exploration industry. Additionally, MapleGolds is one of the subsidiaries of Canada-Based Financial Giant Company, MAPLE FINANCIAL GROUP.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="102"></a> 1.02 Where is <strong><em>MapleGolds</em></strong> based?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> is based in British Virgin Island, an international offshore tax-free financial center.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="103"></a> 1.03 Where does <strong><em>MapleGolds</em></strong> operate and what is its purpose?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> currently operates in parts of LAOS and INDONESIA, is focused on growing shareholders’ value through joint ventures, acquisitions, exploration and the development of potentially large-scale gold and iron mining projects.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="104"></a> 1.04 Why is <strong><em>MapleGolds</em></strong> based offshore while operating onshore?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> utilizes various offshore vehicles to facilitate its onshore business operations and stake-holding. This means that we are able to generate maximum revenue and legitimately pay tax-free dividends to our shareholders.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="105"></a> 1.05 Who owns and manages <strong><em>MapleGolds</em></strong>?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> is owned by two groups of shareholders, normal and preferred. <strong><em>MapleGolds</em></strong> is managed by an Executive Board headed by the newly appointed Chief Executive Officer, Mr. O’Connor Kevin since January 2012. The Executive Board reports to the Board of Directors which oversees the company’s financial statement, operations and future planning.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="106"></a> 1.06 How many office(s) does <strong><em>MapleGolds</em></strong> operate?
                </p>
                <ul>
                    <li>
                    <p>
                        We maintain an administrative office in Califonia, USA and operate a Premier Shareholder’s office in Jakarta, INDONESIA to service our premier shareholders.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="107"></a> 1.07 Does <strong><em>MapleGolds</em></strong> plan to open more premier or investor relations offices worldwide?
                </p>
                <ul>
                    <li>
                    <p>
                        If there is a necessity, we may do so in the future.
                    </p>
                </ul>
            <li>
                <p>
                    <a name="108"></a> 1.08 How can I learn more about <strong><em>MapleGolds</em></strong>?
                </p>
                <ul>
                    <li>
                    <p>
                        All necessary corporate and shareholder information is available at our website. All shareholders must thoroughly read the entire FAQ in order to fully understand how to operate a shareholder account, understand the complete business flow of <strong><em>MapleGolds</em></strong> and resolve any arising issues by themselves.
                    </p>
                </ul>
          </ul>         
            <h2>2.0 About <EM><strong>MapleGolds</strong></EM><strong> </strong>Convertible Preferred  Stocks (CPS)</h2>
          <ul>
            <ul>
                <li>
                <p>
                    <a name="201"></a> 2.001 What is <strong><em>MapleGolds</em></strong> CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> is currently undergoing an exercise that issues fresh Convertible Preferred Stocks (CPS). It invites willing investors worldwide to participate in this offering exercise. CPS are shares with conversion prices named at issuance, so they can be converted to the company's common stocks at the set rate.&nbsp;<strong><em>MapleGolds CPS</em></strong>&nbsp;holders will receive fixed monthly dividends and reserve full rights to convert their stocks into common stocks. This can be done by paying 50% of the price difference between their CPS subscription price and IPO price when <strong><em>MapleGolds</em></strong>&nbsp;launches an Initial Public Offering (IPO) or reserves a take-over listing. For example, if a&nbsp;<strong><em>MapleGolds CPS</em></strong>&nbsp;holder subscribed his/her CPS at $2.00 and the IPO offering price is $10.00; he/she will then need to pay 50% x (10.00 – 2.00) = $4.00 per share in order to convert his CPS to public listed common shares.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="202"></a> 2.002 What if I do not wish to convert my <strong><em>MapleGolds</em></strong> CPS into common stocks an IPO or public listing exercise?
                </p>
                <ul>
                    <li>
                    <p>
                        Subject to the listing terms and conditions, we will refund to you the full amount of monies equivalent to our latest CPS price, prior to listing.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="203"></a> 2.003 What benefits do <strong><em>MapleGolds</em></strong> CPS holders have?
                </p>
                <ul>
                    <li>
                    <p>
                        <strong><em>MapleGolds</em></strong> CPS holders are entitled to a seasoning dividend payment as agreed at the time of subscription, are able to enjoy appreciation of <strong><em>MapleGolds</em></strong>. Besides, CPS holders are allowed to trade CPS on hand in E-Shares Trading System to shorten the period of return.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="204"></a> 2.004 How would I know if I am allowed to subscribe to&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;CPS under the financial regulations of my country?
                </p>
                <ul>
                    <li>
                    <p>
                        Potential investors should consult local professional financial and legal advisors to obtain advice in relation to their country’s financial regulations before subscribing to&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;CPS or referring potential shareholders.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="205"></a> 2.005 What is the minimum and maximum number of shares I can subscribe to?
                </p>
                <ul>
                    <li>
                    <p>
                        The minimum and maximum amount of shares may be raised from time to time but the maximum amount is fixed by CPS subscription Terms and Conditions.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="206"></a> 2.006 How can I subscribe to <em><strong>MapleGolds</strong></em> CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        You may begin subscribing to CPS once signed up as MapleGolds CPS holders through official registration.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="207"></a> 2.007 When should I expect my first return after I subscribe to CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        Your return is either in the form of dividend paid each season and will be credited to your online account each season, Or the return through increment of CPS trade under E-Shares Trading System.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="208"></a> 2.008 How much dividend can I expect from <em><strong>MapleGolds</strong></em> CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        Preferred Stock holders will have their dividend amounts fluctuated based on the season sales done.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="209"></a> 2.009 To which account will the dividend be paid?
                </p>
                <ul>
                    <li>
                    <p>
                        All <strong><em>MapleGolds</em></strong> CPS dividends are credited in the shareholder’s online account.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2010"></a> 2.010 How to trade CPS in E-Share Trading System?
                </p>
                <ul>
                    <li>
                    <p>
                        Once signed up as a CPS holder, online account will purchase certain amount of CPS at particular share price. Then, after 15days, 20% of CPS on hand can trade in E-Share Trading System, following by 4 times of 15% can be sold, and final 2 times of 10%.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2011"></a> 2.011 Can I un-subscribe my Convertible Preferred Shares (CPS)?
                </p>
                <ul>
                    <li>
                    <p>
                        Shareholders may unsubscribe their purchased shares after 30 days from the initial subscription date.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2012"></a> 2.012 Is my un-subscription request approved immediately?
                </p>
                <ul>
                    <li>
                    <p>
                        No. After requesting un-subscription, a shareholder must wait 30 days for our administrative staff to process and approve the request.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2013"></a> 2.013 When will I get reimbursed for my un-subscription?
                </p>
                <ul>
                    <li>
                    <p>
                        You must wait 30 days after your un-subscription request has been approved by the company to be reimbursed.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2014"></a> 2.014 How is my un-subscription payment reimbursed to me?
                </p>
                <ul>
                    <li>
                    <p>
                        Thirty (30) days after approval, credits equivalent to your un-subscription amount minus any miscellaneous charges will be transferred to your credit account.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2015"></a> 2.015 Are there any charges imposed on un-subscription of CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        NO, but the REFUNDABLE amount will only equal to the value of original CPS purchased.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2016"></a> 2.016 Why does it take up to 90-100 days from the day I subscribe to un-subscribed and get reimbursed?
                </p>
                <ul>
                    <li>
                    <p>
                        When a shareholder subscribes to <strong><em>MapleGolds</em></strong> CPS, the money is put to good use in order to generate good returns to shareholders for the long run. <strong><em>MapleGolds</em></strong> as a business corporation invests its shareholders’ money into income generating operations. Such operations do not generate returns overnight and absolutely cannot be interrupted only because some shareholders want to pull out of their investment. Un-subscription is a disruption to corporate financial planning and management. Un-subscription of shares by a shareholder means that <strong><em>MapleGolds</em></strong> has to replace them with new shareholder(s) so that this does not interfere with our ongoing business operations. It therefore takes time to process refunds to shareholders who un-subscription their shares. MapleGolds does not operate like a bank whereby depositors may transfer their money in and out at their own convenience.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2017"></a> 2.017 How do I un-subscribe my shares?
                </p>
                <ul>
                    <li>
                    <p>
                        Write an email to Customer Service Department for initial request.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2018"></a> 2.018 If I subscribed to 20,000 shares in one transaction, can I un-subscribe 5,000 shares from that transaction?
                </p>
                <ul>
                    <li>
                    <p>
                        NO.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2019"></a> 2.019 Are there any requirements I must fulfill before I can unsubscribe my <strong><em>MapleGolds CPS</em></strong>?
                </p>
                <ul>
                    <li>
                    <p>
                        Your online account must not have any outstanding/open deals when you unsubscribe your shares. Should you need to unsubscribe your shares, you will need to make sure that your E-Share trading account is clear.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2020"></a> 2.020 I tried to unsubscribe my CPS online but the system does not allow me to do so. Why is that so?
                </p>
                <ul>
                    <li>
                    <p>
                        First, if you have any CPS transaction that is still &quot;Open&quot;, you may not be allowed to unsubscribe your CPS until the transaction status is &quot;Closed&quot;. Secondly, you may only unsubscribe your shares after a minimum period of 30 days from the subscription date.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2021"></a> 2.021 Can all&nbsp;<strong><em>MapleGolds CPS</em></strong> be unsubscribed?
                </p>
                <ul>
                    <li>
                    <p>
                        ONLY purchased&nbsp;<strong><em>MapleGolds CPS</em></strong> can be unsubscribed. Other classes including Free or Bonus CPS issued by&nbsp;<strong><em>MapleGolds CPS</em></strong>&nbsp;cannot be unsubscribed.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2022"></a> 2.022 How can I reinvest my CPS dividends??
                </p>
                <ul>
                    <li>
                    <p>
                        Since your season dividend is paid in cash credit to online account, you will subscribe to more&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;CPS through your credit account. Or, upgrade the current package rank to higher rank.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2023"></a> 2.023 Is there an auto-reinvestment module that shareholders can use for convenient reinvestments?
                </p>
                <ul>
                    <li>
                    <p>
                        We are still working on an auto-reinvestment mechanism that could possibly be ready in September, 2012
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2024"></a> 2.024 Is&nbsp;<strong><em>MapleGolds CPS</em></strong>&nbsp;transferable among shareholders?
                </p>
                <ul>
                    <li>
                    <p>
                        YES, but subject to the term and condition when apply.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2025"></a> 2.025 How do I transfer my CPS to another shareholder?
                </p>
                <ul>
                    <li>
                    <p>
                        First of all, only CPS shares that have been subscribed to for more than 30 days are transferable. Then, write an email to Customer Service Department for particular request.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2026"></a> 2.026 Is the transfer of shares an immediate/real-time process?
                </p>
                <ul>
                    <li>
                    <p>
                        No. Share transfers require approval by the <strong><em>MapleGolds</em></strong> administrative department. Under normal circumstances, it takes 3 working days for share transfers to be approved. Before share transfers are approved, both shareholders and administrative officers have the right to cancel and reject the application.<br>
                         There will be a USD10.00 processing fee for this application. Charges will be deducted from the shareholder making the share transfer request.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2027"></a> 2.027 If I subscribed to 10,000 shares in one transaction, can I transfer 3,000 shares to another shareholder?
                </p>
                <ul>
                    <li>
                    <p>
                        Yes, please write email to Customer Service Department for the particular action.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2028"></a> 2.028 If the shareholder that I referred transfers his/her CPS to another shareholder, will my bonus shares be removed?
                </p>
                <ul>
                    <li>
                    <p>
                        If your referred shareholder transfers his/her CPS to another shareholder, your bonus shares will not be affected and you may continue to receive dividends from these bonus shares.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2029"></a> 2.029 If the shareholder that I referred unsubscribes his/her CPS, will this affect my bonus shares?
                </p>
                <ul>
                    <li>
                    <p>
                        If your referred shareholder unsubscribe his/her CPS, your bonus shares will be automatically be returned to the company and dividends will not be paid for these bonus shares.
                    </p>
                </ul>
                <li>
                <p>
                    <a name="2030"></a> 2.030 Do shareholders receive a copy of the share certificate for the subscribed CPS?
                </p>
                <ul>
                    <li>
                    <p>
                        Yes, all shareholders are entitled to receive a copy of the share certificate for all CPS subscribed in the form of an Electronic Certificate (E-Cert).
                    </p>
                </ul>
            </ul>
        </ul>            
           <h2>3.0 Account</h2>
          <ul>
            <ul>
              <li>
                    <p>
                        <a name="301"></a> 3.01 What is <strong><em>MapleGolds</em></strong> shareholder account?
                    </p>
                    <ul>
                        <li>
                        <p>
                            <strong><em>MapleGolds</em></strong> Shareholder account is an online account that shareholders can use to view transactions for the account linked to their profile. After registering for the service, shareholders will be able to:<br>
                             • Subscribe to shares<br>
                             • Transfer credits<br>
                             • Trade CPS<br>
                             • View and manage dividend payments<br>
                             • Receive news and updates from the company
                        </p>
                    </ul>
              <li>
                    <h3>
                        <a name="31"></a>3.1 Shareholder Account Application
                    </h3>
              <li><a name="311"></a> 3.11 How do I register for a <strong><em>MapleGolds</em></strong> Shareholder account?</li>
                    <ul>
                        <li>
                        <ul>
                            <li>
                            <p>
                                You may visit our Home page and click on the &quot;Register&quot; tab found at the top of the page. Enter your information into the registration form and click &quot;Submit&quot;.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="312"></a> 3.12 I don’t have a shareholder referrer ID. What should I do?
                        </p>
                        <ul>
                            <li>
                            <p>
                                New shareholders are required to be referred by a current shareholder. The referrer acts as a guarantor of the new shareholder. This works similarly as when you apply for financing from global financial institutions. Similarly, a new shareholder must be referred by a current&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;shareholder in order to open an account with us.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="313"></a> 3.13 Can I register several shareholder accounts for my individual use?
                        </p>
                        <ul>
                            <li>
                            <p>
                                No. Each person is only allowed one individual&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;shareholder account. Any person found to own various shareholder accounts set-up using different personal identification documents or intermediaries or proxies may risk legal action and having all their related accounts suspended and terminated.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="314"></a> 3.14 I have registered for a&nbsp;<strong><em>MapleGolds</em></strong>&nbsp;Shareholder account. How do I know if my application was successful and if my account was established?
                        </p>
                        <ul>
                            <li>
                            <p>
                                If your application was successful, you will receive a confirmation e-mail informing you of the approval of your application. You will also be provided with a shareholder ID and password that you should use when you log in to your new shareholder account. You may also receive a confirmation SMS sent to your mobile phone, however this notification is not guaranteed due to telecommunication company requirements and restrictions in different countries.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="315"></a> 3.15 How long does it take for you to approve my application to open an account?
                        </p>
                        <ul>
                            <li>
                            <p>
                                Under normal circumstances, the process will generally take a few minutes. However, complications may sometimes occur and certain applications may take a few days to be approved or rejected.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="316"></a> 3.16 How do I know my account user ID and password?
                        </p>
                        <ul>
                            <li>
                            <p>
                                The auto-generated user ID and password will be sent together to your e-mail address. (Note: If the e-mail does not reach your inbox, please check if it was accidentally placed in your spam/junk folder and if it was, please check the mail as &quot;Not spam/junk&quot;.) Similarly, an SMS will also be sent to the registered mobile number, however due to telecommunication company restrictions and protocols, not all SMS will be received.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="317"></a> 3.17 Who do I contact if I face issues about or have question(s) related to my account registration?
                        </p>
                        <ul>
                            <li>
                            <p>
                                Please go to our website home page. There you will find a Customer Service Email, please write down the question(s) and send to it.
                            </p>
                        </ul>
                        <li>
                        <p>
                            <a name="318"></a> 3.18 Can I send my enquiry tickets regarding the shareholder account in my local language?
                        </p>
                        <ul>
                            <li>
                            <p>
                                Technically, shareholders may send their ticket enquiries through our ticketing system using any of the 2 languages indicated on our website. It may take us longer to reply to some languages that our customer service personnel are not familiar with. Whenever possible, we will try to reply in your local language, otherwise we may reply in English. English is the official language of our site and whenever a dispute or misunderstandings arise, the higher management will most likely intervene in English.
                            </p>
                        </ul>
                    </ul>
            </ul>
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